"I almost chose the Kensington when I was doing my research online, but then I saw reviews mentioning they have two different price structures for guests from different countries, so I immediately dropped it. I then decided to go for something with good value for money, and I saw many people recommending this place, all praising the owner for being exceptionally kind, so I booked it. The hotel's location is a bit out of the way, far from the city center, requiring a car, and it's halfway up a mountain. However, the owner's excellent service makes up for it; they provide shuttle service to and from the city center at fixed times every day, which is truly a lifesaver for those without a car! When I first contacted the owner, they mentioned that airport transfers are free for stays of three nights or more. Since I was only staying two nights, the transfers were supposed to be charged. But after I made my booking, the owner still proactively offered complimentary airport transfers, which was incredibly kind of them! Especially since the flight times to and from Saipan are often inconvenient, either very early in the morning or in the middle of the night, hats off to the owner for their hard work! Pau Pau Beach is just across the road downhill from the hotel, very close. So even when it wasn't during the fixed shuttle times to the city, the owner still drove us there and back, which we really appreciate! Saipan's tap water is incredibly salty and not drinkable. Bottled water is provided on the first day of check-in, but not starting from the second day. However, there's a water dispenser at the front desk where you can fill your own cups. The owner also prepared fresh water for brushing teeth in each room. The owner can help book various tours and activities. We chose the Tinian Island day trip, and the owner helped book the small plane tickets, contacted the local tour operator on Tinian, and even handled airport transfers, so we didn't have to worry about a thing. The owner is from Guangdong, so communication was very easy!"